If you’re experiencing issues with your MXQ Pro 4K Android TV Box, performing a factory reset can often solve problems by restoring the device to its original settings. Whether you’re dealing with performance glitches or just want to start fresh, this article will show you how to reset your MXQ Pro 4K using different methods. You can reset the MXQ Pro 4K Box via the Reset button, through the Settings menu, or by using a USB drive.
Steps to Reset MXQ Pro 4K Android TV Box using the Reset Button
1. Disconnect the power cable from the MXQ Pro 4K Box.
2. Gently insert the sharp object, like a toothpick, screw, or needle, into the AV port of your MXQ Pro box to locate the reset button inside.
3. Long-press the Reset button for a few seconds. Simultaneously, reconnect the power cable.
4. Once you see the MXQ Pro logo on the screen, release the pin.
5. Your device will display the recovery mode screen. Hit the “Wipe data/factory reset” option to reset the device.
Steps to Reset MXQ Pro 4K Box via Settings
1. Go to the Settings section on your MXQ Pro 4K device and select the “Storage & reset” option.
2. Choose the “Factory data reset” option, then confirm by selecting it again on the next screen.
3. Finally, tap “Erase everything” to start the reset process.
Steps to Reset MXQ Pro 4K Box Via USB Drive
1. Download the SDK Platform Tool on your Windows PC by visiting this website. Once downloaded, tap and extract the file.
2. Copy all the files from the extracted folder and paste them into the new folder on the Local Disk (C:). Make sure to create a new folder beforehand.
3. Open the Command Prompt application and enter the following code:cd c:\adb
4. Use a type-A USB cable to connect your Android box to the PC.
5. On your Android box, go to Settings, then tap “About.” Tap the “Build version” 7-10 times to enable developer mode.
6. After enabling developer mode, restart your device and go to the Developer Options.
7. Enable “USB debugging,” “USB settings,” and “MTP” under USB Configuration.
8. Your MXQ Pro box should appear in the “This PC” section on your PC.
9. Return to the Command Prompt and enter the following command:adb reboot recovery
10. This will boot your MXQ Pro 4K Android TV Box into recovery mode.
11. In recovery mode, click “Wipe data/factory reset” and confirm with “Yes” to reset the device. Also, wipe the cache partition by selecting “Yes.”
Try this Alternative Way!
You can also use the steps below to reset the MXQ Pro 4K device.
1. Install and extract the SDK Platform Tool on your PC by following the steps, 1 and 2 in the above section and connect your MXQ Pro box to a WiFi.
2. Open the Settings menu on your MXQ Pro Box and select “Developer Options.” Enable the “Internet ADB” option.
3. Go to the WiFi settings and note down the IP address of your connected network.
4. Connect your PC to the same Wi-Fi network.
5. In the Command Prompt on your PC, type the following code:cd c:\adbThen, connect to your device via Wi-Fi by typing:adb connect [IP Address of your Android Box]
6. Once connected, enter the command:adb reboot recovery
7. Your MXQ Pro 4K box will boot into recovery mode. In recovery mode, hit “Wipe data/factory reset” and confirm with “Yes.”
8. To finish, select “Wipe the cache partition” and confirm with “Yes” to complete the process.
FAQ
Even after the reset, if the MXQ PRO device is not working, there may be issues with the hardware. To troubleshoot it, you need to contact its customer support.